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RADIANT SKIN. DELIVERED.

SHEET MASK SUBSCRIPTION BOX

Get your first box of luxurious sheet masks for just $1

Free shipping is included with every box.

Get Your $1 Box

YOUR PERFECT SKINCARE ROUTINE

Get your first box for as little as $1, with free shipping. Then, we’ll ship you a new sheet mask box every month for as little as $1.25 per day. Cancel anytime with just a few clicks.

How it works

  • CHOOSE YOUR PERFECT SKINCARE ROUTINE

    Select the monthly subscription box that fits your skincare needs.

  • LOOK FABULOUS.

    Your skin will starts to feel more supple and noticeably smoother as you start to use the masks.

  • CANCEL ANYTIME

    No contracts. No commitments. You can cancel your subscription at anytime.

Lifestyle Masks

DETOXIFYING ACTIVATED CHARCOAL SHEET MASKS

The Premium Masks

INFUSED WITH AN ADVANCED SERUM AND PREMIUM ALL NATURAL EXTRACTS

SELECT YOUR SUBSCRIPTION BOX

REFRESHER BOX

4 Lifestyle Masks

  • $1

    1st Mo. Code: BOX1

  • $0.67/day

    After $19.99/per month

SUBSCRIBE NOW

You Get

One of each lifestyle mask delivered every month, with free shipping. Use code BOX1 at checkout to get first month for $1.

Lifestyle Box

8 Lifestyle Sheet Masks

  • $11.99

    1st Mo. Code: BOX2

  • $1.25/day

    After $37.50/per month

SUBSCRIBE NOW

You Get

Two of each lifestyle mask delivered every month, with free shipping. Use code BOX2 at checkout to get first month for a third of the price. 

Rejuvenation Box

10 Lifestyle & 2 Premium Sheet Masks

  • $21.99

    1st Mo. Code: BOX3

  • $2.25/day

    After $67.50/per month

SUBSCRIBE NOW

You Get

Two of each lifestyle mask, an extra BeU and Happy Hour mask, and one of each premium masks delivered every month, with free shipping. Use code BOX3 checkout to get first month for a third of the price. 

Indulgence Box

8 Premium Sheet Masks

  • $32.99

    1st Mo. Code: BOX4

  • $3.25/day

    After $97.50/per month

SUBSCRIBE NOW

You Get

Four of each premium mask delivered every month, with free shipping. Use code BOX4 checkout to get first month for a third of the price. 

FAQ

Do I have to re-subscribe each month to receive my subscription products?

Once you subscribe to the pack of your choice, you will then be billed for your first box of the first month and you will automatically be set on a recurring payment schedule per subscription box. You will be charged for your box between the 1st and 7th day of each month.

If you place your order between the 8th to 31st day of every month, your first box will be shipped within 2-3 days (not including weekends and holidays)of your purchase. If you place your order between the 1st to 7th day of every month, your order will be shipped after the 8th day.

(Ex: If you subscribe any day from 4/8-4/30, your first box will be shipped within 2-3 days after the charge is complete, but if you subscribe any day from 5/1~5/7, your first box will be shipped after 5/8.)

To change your subscription details or cancel your subscription entirely, you must do so before the first day of the month to affect that month’s box. If you make a change on or after the first day of the month, the change will affect the following month’s box.


If your credit card payment fails and you do not update it by the 14th of the month, your subscription will be cancelled.

Do I have to return my products if I cancel my subscription?

If you have received your box, then you have been charged for that specific subscription box. If you decide to cancel, your cancellation will apply to the next month's box, so you do not have to return any products you received. We do not offer refunds, returns, or exchanges on our boxes.

How do I change or cancel my order?

You can cancel your order by accessing your Skin Pi account using your username and password. You can also contact Skin Pi's customer service line at 1-800-838-8385 or email at support@skinpi.com. 

What forms of payment can I use?

We accept Visa, Mastercard, and Paypal.

Do you use animal testing?

No, all Skin Pi products are cruelty-free.

I forgot my password, how do I log in?

You will be asked for the email address that is linked to your account to answer your security question. You will then be emailed a link to reset your password within one hour. Follow the link to set a new password and log in successfully.

Can I have a sample for free before I subscribe?

We are not currently offering any promotions to distribute a box for free.

Can I cancel my subscription and get a refund?

Our subscriptions are non-refundable. We are not able to offer refunds or partial refunds once the order has been processed.

What is the deadline for an address change?

Your box will always be shipped to the address on file when your payment is processed. Address changes must be made prior to the first day of the month in order for the address change to take effect for that month's shipping.

(Ex. To change the shipping address for your June Box, you must update your address by May 31 at the latest.)

What is your replacement policy?

Customer satisfaction is crucial to us when it comes to loyal service. We will always do our best to offer you a replacement for your damaged and missing items or missing boxes.


If you receive a damaged item, please send us an email within 14 days of receiving your box with photos of the damage alongside the shipping label on your box, and we will be more than happy to assist you. Both items must be photographed together in the same picture.


If you are missing an item from your box, please be sure to inform us within 14 days of receiving your box.


If you are missing more than one item, please be sure to send us a picture of your box showing all contents received within 14 days of receiving your box.

When will I be charged for my subscription?

You will be billed for your first box the day that you subscribe for the current month's box. Your next payment will automatically be scheduled between the 1st to 7th day of each following month.

I just received my box but I don't want it, can I send it back for a refund?

Once your order has been placed and your payment has been received, we are unable to offer a refund, return, or exchange.

How much does shipping cost?

Nothing! It is included in your monthly subscription fee.

Where does my subscription box ship?

Skin Pi’s Subscription Box is currently only available in the U.S. We cannot ship to APO/FPO addresses at this time; however, we are working to change this and will let you know as soon as we begin shipping to these areas.

When will I receive my box?

All boxes will arrive within a three to five day period (not including weekends and holidays)  around the 8th day of every month. You will receive an email when your box ships so you can track it to your doorstep.

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